Cookie Policy
Last updated: September 2026
1. What Are Cookies
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to site owners.
This Cookie Policy explains what cookies we use on ensoul-ai.com and the Ensoul platform (the "Service"), why we use them, and how you can manage your cookie preferences. This policy should be read alongside our Privacy Policy.
2. Cookies We Use
We use a minimal set of cookies, all of which are necessary for the Service to function. We do not use advertising, marketing, or third-party tracking cookies.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| authjs.session-token | Essential | Maintains your authenticated session after login. Contains a signed JWT with your session information. Without this cookie, you would need to log in on every page visit. | Session (expires when browser closes) or 30 days (if "remember me" is selected) |
| authjs.csrf-token | Essential | Protects against Cross-Site Request Forgery (CSRF) attacks. Ensures that form submissions and API requests originate from the Ensoul application, not from malicious third-party sites. | Session |
| authjs.callback-url | Essential | Stores the URL to redirect you to after completing authentication. Ensures you return to the page you were trying to access before logging in. | Session |
| __Host-authjs.csrf-token | Essential | Secure variant of the CSRF token used when the Service is accessed over HTTPS. The __Host- prefix adds additional security by restricting the cookie to the exact host domain. | Session |
| ensoul_share_visitor | Essential | Set on a persona's share page after you pass the human check. It keeps you in your conversation without another check. It holds a random visitor id and a keyed hash of your network and browser. It holds no name, email or IP address, and it is not used to track you on other sites. | 12 hours |
| ensoul_site_gate | Essential | Set only on a password protected preview of the Service, after you enter the site password. It remembers that you entered it. | 30 days |
3. Cookie Categories
3.1 Essential Cookies (Required)
All cookies listed above are essential cookies. They are strictly necessary for the Service to function and cannot be disabled without breaking core functionality (authentication, security). These cookies do not require your consent under applicable cookie laws, including the EU ePrivacy Directive, because they are essential for providing the Service you have requested.
3.2 Analytics Cookies (Not Currently Used)
As of the date of this policy, we do not use analytics cookies. If we add analytics in the future (e.g., for understanding how users interact with the Service), we will update this policy and implement an appropriate consent mechanism before deploying any non-essential cookies.
3.3 Advertising Cookies (Not Used)
We do not use advertising or marketing cookies. We do not serve ads on the Service and do not share cookie data with advertising networks.
4. Third-Party Cookies
As of the date of this policy, the Service does not set any third-party cookies. All cookies are first-party cookies set by ensoul-ai.com.
Note that our payment processor (Stripe) may set its own cookies when you interact with payment forms. These cookies are governed by Stripe's Privacy Policy and are loaded only on billing-related pages.
A persona's share page loads Cloudflare Turnstile when it needs to check that a visitor is a person. Cloudflare may use its own cookies or similar browser storage for that check. They are governed by Cloudflare's Privacy Policy and are loaded only on share pages.
If we introduce third-party cookies in the future (e.g., for analytics or support chat), we will update this policy and provide appropriate notice and consent mechanisms.
5. Managing Your Cookie Preferences
Since all cookies used by Ensoul are essential for the Service to function, there is no cookie consent banner or preference center. Disabling these cookies will prevent you from using the Service.
You can manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific sites or all sites
- Set your browser to notify you when a cookie is being set
Instructions for managing cookies in common browsers:
Please note: If you block or delete the essential cookies used by Ensoul, you will be unable to log in or use authenticated features of the Service.
6. Local Storage and Similar Technologies
In addition to cookies, the Service may use browser local storage and session storage for client-side state management. These technologies are similar to cookies but are not transmitted to the server with each request. Uses include:
- Storing UI preferences (e.g., sidebar collapse state, theme preferences)
- Caching non-sensitive data to improve page load performance
- Maintaining client-side application state during your session
Local storage data is stored only on your device and can be cleared through your browser's developer tools or settings.
7. Changes to This Policy
We may update this Cookie Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. If we begin using non-essential cookies, we will update this policy and implement appropriate consent mechanisms before deploying them. The "Last updated" date at the top of this page indicates the most recent revision.
8. Contact Us
For questions about this Cookie Policy, contact us:
- Ensoul LLC
- Email: hello@ensoul-ai.com
- Website: ensoul-ai.com